The technology, namely the type of processor, the motherboard, the hard drive and the RAM, significantly affects your device’s speed.

How old your devices are: New devices perform better than old ones.

The number of devices connected: If too many users are connected at the same time, it may slow down your Home Network.

The location of the Helix Fi gateway or router: The distance and the obstacles between the device being tested and the Helix Fi gateway or router can have a significant impact on the Wi-Fi network.

The following factors can affect your speed test results. Your equipment or installation is making the connection flow slower Customer can pay for a device in one or several instalments. Additional installation fees not included.

The installation fee includes the installation of Television, Internet and Telephone if installed on the same day, for a maximum of five (5) outlets per visit.

Services, conditions and rates may vary by region and are subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. The figures represent approximate data use and vary according to the person’s use, the websites they visit, as well as the quality of the songs and videos they download.Rates are determined according to the services that are selected by the customer. The number of connected devices is provided only as an example of a customer’s average Internet use. Customer can pay for device in one or several instalments.

Installation of a Helix Fi Gateway required.

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